COVID-19 Online Retail Case Study

Bathware Direct

alana - bathware direct

+166% Revenue YoY During The Current COVID-19 Crisis

It has been a difficult period for Bathware Direct, as retailers, but we are grateful to be in an industry that is still experiencing some demand. It has been a focus of ours during these last few weeks to maximise any possible sales as well as protecting our staff and Dynamic Creative have been able to assist in this. As the end of March has approached we actually increased our Google AdWords spend to ensure that people were a. seeing our brand and b. buying online rather than coming instore to encourage physical distancing. Since the circumstances change on a daily basis with the COVID-19 crisis we review our results on a daily basis and have maintained an increased spend for the moment. We have found that leveraging our relationship with Dynamic Creative during this period has helped us to this point.

Alana - Bathware Direct

Online sales during a coronavirus (COVID-19) outbreak

The coronavirus outbreak is weighing heavily on the Australian economy, with many brands closing retail stores, people working from home and unemployment drastically increasing. Our approach, in online marketing, is to maintain flexibility and push where there are gains in revenue for businesses at this time.


Bathware Direct has showrooms as well as an online store. They stock a wide range of quality  bathroom essentials. They are showing great innovation and flexibility with the consumers best interest in mind.


Online sales from Dynamic Creative marketing campaigns for Bathware Direct have seen an upturn over 500% over the past two weeks compared to the same time last year. We are over achieving their advertising target. As such, we are monitoring closely and increasing budgets to help navigate the situation while there are people online and buying. 

Mar-16 2020 vs 2019


As the Government introduces further restrictions that may impact the ability to deliver, we are being flexible with the needs to retailers. Our main effort is to deliver revenue for businesses during this time and keep going as much as possible. 

We help businesses to get sales and leads with our ad tech, machine learning & Google Ads.

Speak to us to find out how we can help your business grow.